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What happens once I’ve sent my artwork to you?

15 October 2018

Once you have uploaded your artwork as part of your order, our studio team till check your files before we print. If we find anything wrong in terms of quality, position, size, missing fonts etc., we will always contact you to advise on the best way for you to sort out any issues. If you can’t, we will offer a solution. (Unfortunately we don’t proof-read artwork for spelling, grammatical errors, validity of dates, emails or web addresses).

Our pre-press system generates a proof which simulates exactly what will be sent to our presses. We will email this PDF proof to you for your approval. Once you have checked that the proof is correct, you will need to confirm to us by email that you have approved your proof for print.

Standard or Express Delivery dates selected by you at point of ordering will commence only when you have signed off your proof in writing by email. Unfortunately we cannot accept approval of your proof by phone.

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